Last updated: September 2026
When you submit a service request through clickcesspool.com, we collect the information you provide: your name, phone number, email (if given), property address, the service you're requesting, and any details you add. We also automatically log basic technical data (like IP address and timestamp) for security and fraud prevention.
We use this information to match your request with a licensed, bonded operator in Suffolk or Nassau County and to follow up with you about your request. We do not sell your personal information.
Your request details are shared only with the specific operator matched to your job, so they can contact you and complete the work. We do not share your information with unrelated third parties.
We retain request records for as long as reasonably necessary to operate the service, respond to inquiries, and meet any applicable recordkeeping obligations.
You can contact us at any time to ask what information we have about you or to request that it be deleted, subject to any recordkeeping requirements we're subject to.
Questions about this policy? Reach us through the request form and we'll follow up.